FREQUENTLY ASKED QUESTIONS
When reaching out to us, please provide your order number, full name, and a detailed description of your issue or query. This helps us resolve your concerns more efficiently.
We strive to respond to all inquiries within 24 hours during business days. For queries sent over the weekend or on holidays, please allow an additional 24-48 hours.
Yes, you can track your order by visiting the "Track Order" page on our website and entering your order number and email address. You will also receive a tracking link via email once your order has been shipped.
If you receive a damaged or defective item, please contact us within 7 days of receiving the product. Provide your order number, photos of the damaged item, and a brief description of the issue. We will guide you through the return process and arrange for a replacement or refund.
We accept returns for damaged or defective items only. For more details, please refer to our Returns and Refunds Policy. Contact our support team to initiate a return.
If you encounter any issues with your order, such as missing items or incorrect products, please contact us immediately. Provide your order number and a detailed description of the problem, and we will resolve it as quickly as possible.
CONTACT US FOR ANY QUESTIONS
Pal road, near reliance petrol pump, arihant nagar, Jodhpur, Rajasthan
+91 88242 19553 | +91 9664416947